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FAQ

If I place my order today, when does it ship?

With the significant volume of orders received daily, we strive to have all orders fulfilled within 2 business days of receipt. This time frame includes the necessary time needed to verify orders prior to being shipped to ensure accurate processing.

How do I cancel or change my order?

Unfortunately, due to our fast fulfillment times, we are unable to make changes to orders once they have been placed. If you put an invalid mailing address, your order will ship to that address + be returned to the warehouse. A new shipment will have to be generated + an additional ship charge will apply. 

I have questions regarding order, who do i contact?

info@balanceyourlifebracelet.com

What payment methods do you except?

We accept the following forms of payment for online transactions: MasterCard, Visa, American Express + Discover.

Do you ship internationally?

We ship worldwide!

If I purchased it from a retailer, can I exchange/return it on balanceyourlifebracelet.com?

If you purchased your life bracelet at a local retailer, please contact the original seller. Unfortunately, we are only able to accept exchanges and returns for those customers who purchased from our direct website at balanceyourlifebracelet.com.

I’m interested in selling life bracelets. Who can I contact?

If you’d like to learn more about selling life bracelets, please email your inquiry to info@balanceyourlifebracelet.com

 

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